Support

Need help with Overlap? Email info@eventmedconnect.com and we’ll get back to you. You can also send feedback or report a bug, with screenshots, from inside the app: open Settings and look under Feedback.

I bought Plus but it isn’t unlocked

In Overlap, open Settings, tap Upgrade to Overlap Plus, then Restore Purchases at the bottom. Make sure you are signed in to the App Store with the Apple ID you used to buy.

How do I move my schedule to a new phone?

With Overlap Plus, your schedule is backed up automatically. On your new phone, sign in with the same Apple ID and restore when Overlap asks, or open Settings and tap Restore from cloud.

How do I stop sharing my calendar?

Open the friend or group you share with and tap Stop sharing. They lose access straight away. Shares you set to expire end on their own.

How do I cancel my subscription?

Subscriptions are managed by Apple. Open the Settings app on your iPhone, tap your name, then Subscriptions, and choose Overlap.

How do I delete my account?

In Overlap, open Settings and tap Delete Account. This permanently deletes your account and the data we hold about you. See our Privacy Policy for details. Deleting your account does not cancel an App Store subscription; cancel that separately.